Every young child can learn to recognize an emergency and know how to dial three easy digits.  Call 911 24 hours a day from any working telephone, including pay phones and telephone devices for the deaf.  The call is always free, even from a cell phone.  In the unlikely event that you cannot get through on the 911 telephone number, there are alternate dispatch numbers listed on this page.

Always call 911 when there is an emergency!

If 911 is not available or not working call:

City of Rock Springs 352-1575  or 
Sweetwater County in Rock Springs 922-5320

City of Green River 872-0555 or 
Sweetwater  County in Green River 872-3870

Currently Verizon Wireless and U-Bet are the only cellular providers in Sweetwater County that are Phase I compliant.  A point to remember, if you are using an analog or non-GPS chipped cell phone this technology will NOT work for you.

A 911 Emergency is Easy to Recognize

If you think people or property are at risk, don't hesitate to call 911.  Here are some examples of times you should call 911.

• If you see a crime in progress.
• If there is a fire or risk of fire.
• If you smell gas.
• If you think someone is having a heart attack or other medical emergency.
• If you are in or you see any type of accident.
• You see or have reason to suspect that there is a break-in or burglary in process.
• Any other suspicious or dangerous condition.
  

When You Should NOT Call 911

Your family should also know not to call 911 for non-emergency calls such as:

• Road conditions, information on licenses, permits, or to speak to an individual office.
• Calls to non-emergency agencies such as water, light, sewer or recreation facilities.
• Billing information.
• Reporting lost pets, found animals or cats in trees
• Time of Day
• Follow-up inquiries on previous emergencies.

Stay Calm, Speak Clearly, Help is on the way.

When you dial 911, a dispatcher will answer, "911 Center.  What is your emergency?"  Explain what is happening and where.  Give your name, address and the nearest cross street.  The dispatcher will take over from there.  Above all, stay on the line until the dispatcher tells you that you may hang up unless you are in harms way such as in a fire.  Then call from a safe location to provide the dispatcher with additional information.  The dispatcher can send help while still talking to you.  Since Sweetwater County has Enhanced 911, the dispatcher will have a lot of information about your location the minute you call.  Any specifics that you may give may help the dispatcher in getting help to your  rescue.  If you are calling from a location away from the incident, be sure to let the dispatcher know the location of the problem and your location.  Be clear about each.